Old Dominion National Bank-posted about 1 year ago
Full-time • Mid Level
Tysons, VA
Credit Intermediation and Related Activities

The Deposit Operations Analyst at Old Dominion National Bank is responsible for performing high-volume, time-sensitive tasks that require intermediate research and problem-solving skills in a fast-paced environment. This role ensures compliance with regulations and departmental policies while providing excellent service to partnering lines of business. The analyst will handle data review, analysis, entry, verification, and reconciliation related to the bank's core processing system, contributing to the implementation of the strategic plan and company brand.

  • Verifies new accounts, closed accounts, and maintenance performed by branch staff to ensure compliance with bank procedures, regulations, and tax reporting requirements.
  • Tracks missing account documentation and follows up for completion.
  • Prints notices, statements, and interest checks.
  • Sets up electronic banking services for retail and business online banking customers.
  • Serves as the bank expert for all retail and business online and mobile banking services, bill payment services, and wire transfer services.
  • Assists retail and commercial partners in responding to and resolving customer issues; responds to requests for deposit account research and verifications.
  • Manages inactive and controlled accounts; processes daily exceptions and related reports; reviews stop payments; approves mobile deposits; ensures that all ACH returns and IAT have been posted, and that all ACH entries are valid.
  • Tracks Reg D violations and provides customer notification as required.
  • Processes garnishments and levies.
  • Disputes any unauthorized debit card transactions.
  • Prepares and submits IOLTA remittance.
  • Completes GL Entries and reconciliation.
  • 5+ years of relevant experience in deposit operations or a related field.
  • Bachelor's degree or equivalent work experience.
  • Strong problem-solving and analytical skills.
  • Ability to multi-task and strong organizational skills.
  • Strong written and verbal communication skills.
  • Excellent customer service skills.
  • Good PC skills, including basic skills using MS Word, Excel, and Outlook.
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