About The Position

TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial institutions, and cryptocurrency businesses detect, investigate, and disrupt crypto-related fraud and financial crime. TRM’s blockchain intelligence and AI platforms include solutions to trace the source and destination of funds, identify illicit activity, build cases, and construct an operating picture of threats. TRM is trusted by leading agencies and businesses worldwide who rely on TRM to enable a safer, more secure world for all. The Deployment Strategist team at TRM Labs is dedicated to fostering strong relationships with our customers and ensuring they achieve their desired outcomes with our solutions. As a Deployment Strategist focused on National Security, you will work with U.S. government and intelligence community stakeholders to integrate TRM into their investigative and compliance environments. This includes delivering product training, answering advanced product questions, supporting classified investigations, ensuring regulatory and operational alignment, facilitating feedback loops, and enabling reference-ability across the national security community.

Requirements

  • Active TS/SCI with Full-scope polygraph required.
  • Must be based in the Washington, D.C. area (Virginia preferred) with ability to work onsite or in secure facilities 3 days per week.
  • 5+ years of work experience, ideally across intelligence, defense, law enforcement, or related national security functions.
  • Practical experience with virtual currencies and blockchain analysis in an investigative or intelligence capacity; strong appetite to deepen expertise in these areas is essential.
  • Experience structuring complex problems and identifying the most critical issues to prioritize.
  • Exceptional and consistent attention to detail in high-stakes or classified contexts.
  • Ability to communicate complex ideas effectively for technical and non-technical audiences, both verbally and in writing.
  • Comfort operating in fast-paced environments where mission priorities and regulatory expectations evolve quickly.
  • Ability to work collaboratively in cross-functional and interagency settings.

Responsibilities

  • Act as a trusted advisor, assisting national security customers in maximizing the effectiveness of TRM within their investigative, intelligence, and compliance missions.
  • Confidently explain complex product, technical, and intelligence analysis, helping analysts and investigators interpret blockchain data in support of national security outcomes.
  • Build and deliver product demonstrations tailored to mission operators, analysts, and agency leadership.
  • Conduct structured training sessions to ensure TRM is embedded into day-to-day workflows.
  • Serve as the “Voice of the Customer,” providing feedback from national security partners to product and engineering teams.
  • Monitor customer usage, detect meaningful trends, and proactively address challenges to drive measurable outcomes.
  • Identify risks of disengagement or churn and implement effective mitigation strategies.
  • Establish a regular cadence with stakeholders to understand mission priorities, operational requirements, and emerging threats.
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