Deployment Strategist, Data Center

Arena AI • New York, NY

87d • $140,000 - $190,000

About The Position

As a Deployment Strategist, you will own the success of an Atlas deployment from end to end—from use case identification and workflow mapping to new feature development that accelerate hardware innovation. Working on fast timelines, you'll collaborate closely with customers, users, and Arena's engineering, and GTM teams to successfully deploy Atlas, while measuring and demonstrating real-world value. Your responsibilities include building a deep understanding of your users, their organizations, and their workflows, then identifying how new or existing Atlas features will transform their processes. You'll work directly with customers to remove technical and organizational blockers, making you a key player in their success. In close collaboration with our engineering team, you'll work with Arena's product leadership to identify and develop new features that deliver maximum value to users in real-world scenarios. This is a unique opportunity to gain hands-on experience driving innovation across some of the world's most vital industries—ideal for those aspiring to become founders or product leaders.

Requirements

• 3+ years of professional experience, with experience or deep interest in computer engineering.
• Full-stack technical literacy across a wide range of technical topics with deep expertise in select areas.
• Product-fluency, understanding the user journey, and experience writing PRDs.
• Strong ability to understand and articulate how AI-native products create commercial value.
• Strong written and verbal communication & storytelling skills.

Responsibilities

• Own deployment execution for customer accounts from technical strategy to stakeholder management.
• Develop a deep understanding of users and ensure deployment success through consistent on-site presence.
• Drive usage of Atlas with customers and provide structured, technical product feedback.
• Own relationships with users, becoming an expert on their pain points and the solution.
• Travel domestically and internationally (up to 50% of your time).
• Work in person at Arena's NYC headquarters when not traveling.

Benefits

• 100% of the monthly premium for Aetna medical insurance, plus vision and dental coverage.
• 401(k) Retirement Plan.
• Unlimited PTO.
• Lunch every day from local restaurants via Sharebite.
• Relocation support provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees