Deployment Specialist/Implementation - Pittsburg PA or Eastern Ohio

Becton Dickinson Medical DevicesCleveland, OH
13h

About The Position

Deployment Specialist I installs select Medication Management Solution products ensuring successful solution deployment and customer success through demonstration of clinical and technical proficiency and The BD WAY: who we are, what we stand for, and the focus on excellence and accountability that we're all expected to demonstrate every day, no matter what our role is at the company. The successful candidate will have the ability to establish collaborative working relationships with cross-functional project teams which include multiple disciplines from within Solution Deployment and customer teams. Projects typically range in scope from installing a single product or multi-product expansions in customer facilities. Primary work locations require candidate to live in Western PA or Eastern OH. We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Requirements

  • Associates degree or a minimum of 1-year relevant work experience.
  • An understanding and demonstrated proficiency using Microsoft Office applications (Word, Excel, PowerPoint, OneNote).
  • Demonstrated emotional intelligence, ability to self-manage and get along well with others
  • Be flexible and adaptable, manage ambiguity and demonstrate resilience.
  • Must possess and maintain a valid driver's license and meet BD’s auto safety standards.
  • Upon hire, the candidate must provide proof of, maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites to perform essential job functions. Proofs minimally must include Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox), Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis and any additional customer vendor credentialing requirements.

Nice To Haves

  • Bachelor’s degree
  • Experience in a healthcare environment with technical involvement and computerized system applications.
  • Dispensing software technology experience is a plus.
  • Exposure to clinical software applications, including BD Medication Solutions Dispensing products.
  • Project Management experience with small to medium projects.
  • Experience in HIS/PIS systems and pharmacy and nursing workflow.

Responsibilities

  • Complete deployment specialist training plans and demonstrate competency for the installation and support for BD Solution hardware and software
  • Install specified equipment at customer sites, including tasks such as: Build-set up hardware/software, Training customer stakeholders on our solutions, and Go Live activities
  • Adherence to BD Medication Solutions product implementation methodologies and tools.
  • Provide problem solving, troubleshooting and system consultation as needed for client
  • Manage project escalations for favorable outcomes.
  • Timely completion of internal company and project documentation.
  • Execute additional tasks assigned.
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