Deployment Lead (Manager)

KPMG•Montvale, NJ

57d

About The Position

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team. KPMG is currently seeking a Deployment Lead to join our Audit Technology Alliance organization.

Requirements

Minimum five years of recent experience in a client-facing role such as customer success, product management, change management or management consulting, preferably within a global enterprise software or SaaS environment; background in Audit is also relevant, given our customer base
Bachelor's degree from an accredited college or university is preferred
Demonstrated ability to quickly learn complex software products and articulate their business value to both end-users and executive leadership; experience with AI-powered solutions is a significant plus
Demonstrated knowledge and prior experience with generative AI solutions
Exceptional stakeholder management and communication skills, with a proven track record of building trusted relationships with senior leadership and driving consensus across diverse international teams
Proven ability to create and deliver clear, user-centric product documentation, release notes and strategic communications that drive user adoption and support

Responsibilities

Lead the end-to-end product lifecycle for our generative AI solutions across KPMG member firms, overseeing deployment planning, execution and adoption strategies
Collaborate closely with product, engineering and audit teams to ensure seamless product releases and act as the primary liaison for member firm stakeholders to manage relationships and expectations
Establish and manage a streamlined feedback loop from member firms to the product development team, translating user insights into actionable improvements and ensuring our solutions meet the highest quality standards
Drive product adoption by delivering timely, user-centric release documentation, training materials and strategic communications that empower end-users and highlight the value of our generative AI tools
Create deployment strategies and communicate deployment plans to US and global member firms; assist with creating user guides and other collateral to assist with adoption
Work with product team to design and develop metrics to track and report on adoption; work with member firms on plans to increase adoption based on current usage

Benefits

KPMG offers a comprehensive compensation and benefits package.
KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health.
Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year.
Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday.

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