Deployment Engineer

Cobot

127d • $110,000 - $145,000

About The Position

Are you passionate about pioneering the next wave of human-robot interaction? Do you thrive in dynamic environments and enjoy the hands-on deployment of cutting-edge technology? If you're driven by innovation and eager to play a pivotal role in bringing collaborative robots (cobots) to diverse settings, we invite you to join us at Cobot as a Deployment Engineer. This role is a golden opportunity for those with a strong technical background alongside a customer-centric approach, ready to tackle challenges head-on and create a scalable deployment playbook. As a linchpin between engineering, go-to-market, and client operations teams, you'll turn customers into passionate cobot advocates and grow with us as we expand our reach. Collaborative Robotics is a team of innovators and builders redefining the future of human-robot interaction. We are working to realize a world where robots are a trusted extension of your surroundings. They work, adapt, and react around you. Not the other way around. We're hiring virtually in the US, with a preference for the Pacific Northwest area of the US, and requirement of close proximity to a major airport. Willing and able to travel 90-100% of the time.

Requirements

• Bachelor’s Degree in Engineering (Mechanical, Electrical, Industrial) or Supply Chain Management
• A customer-first mindset with proven success in building positive relationships.
• Experience collaborating with cross-functional teams to achieve shared goals.
• Proficiency in Linux, Python, and Git or equivalent version control tools.
• Hands-on experience in electrical and mechanical debugging.
• A data-oriented approach, with skills in data visualization or presentation.
• Willingness to travel (90-100%) for on-site deployments.
• Highly motivated, excellent communicator, thriving in fast-paced and collaborative startup environments.
• Previous experience deploying and integrating systems into logistics, healthcare, or manufacturing industry.

Nice To Haves

• Experience with ROS or similar robotic operating systems.
• Comprehensive understanding of both hardware and software in complex robotic systems.
• Basic networking skills, including familiarity with WiFi and VPN.
• Ability to automate repetitive tasks, improving efficiency and reliability.
• Skilled in creating detailed operational workflows, training materials, and documentation.
• Prior experience in managing pilot programs or deploying robotic systems.
• Background in customer success or support, with a strong track record of direct customer engagement.
• Innovative problem-solving skills, with a history of streamlining deployment processes.

Responsibilities

• Deliver exceptional deployment support, setting new benchmarks for customer satisfaction.
• Lead the onsite hardware and software testing of cobots, ensuring optimal performance.
• Identify, document, and troubleshoot issues, enhancing system reliability and user experience.
• Conduct parts replacements and robot retrofits, maintaining high operational standards.
• Build and maintain customer relationships based on trust, reliability, and mutual success.
• Prepare and verify site readiness for cobot deployment through detailed checklists and testing.
• Document operational and technical troubleshooting specs, building a foundation for excellence.
• Partner with Program Manager to ensure consistent customer communication and project progress.

Benefits

• Annual base salary range of $110,000 - $145,000 plus equity and comprehensive benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees