Deployment Coordinator

Zones LLC.

109d • $40 - $50

About The Position

The Deployment Coordinator plays a key role in supporting the planning, execution, and operational readiness of field deployment projects across the Americas region. This position ensures alignment of resource staffing, scheduling, and quality assurance for EF&I (Engineer, Furnish & Install) Services, contributing directly to customer satisfaction, operational efficiency, and revenue goals.

Requirements

• AAS or BS degree in Telecommunications, Electronics, Engineering Technology, or Computer Science.
• Minimum of 6-8 years of relevant telecommunications experience.
• Demonstrated knowledge of general business principles.
• Able to maintain effectiveness in changing environment.
• Develops and maintains working knowledge of installation practices, product.

Responsibilities

• Oversee the coordination, planning, and execution of multiple EF&I services deployment projects within a defined geographic region or customer base, ensuring alignment with schedule, scope, and budget.
• Determine project staffing needs and coordinate internal and external resources (hourly or FPQ), including initiating RFQs and POs to meet deployment requirements and financial targets.
• Lead and support Field Service Technicians and Site Leads in achieving project objectives, providing ongoing guidance, coaching, and performance tracking.
• Act as the primary escalation point for field teams and service partners, resolving issues promptly or escalating as needed to ensure project continuity and customer satisfaction.
• Provide direct interface with customers for updates on project progress, process adherence, issue resolution, and scope clarification, leveraging the Statement of Work (SOW) where necessary.
• Monitor daily project activities and job site progress to maintain budget control and ensure timely, high-quality installations.
• Deliver timely administrative updates, including project status reports, resource forecasts, and compliance tracking, to Deployment Managers and leadership.
• Lead or contribute to specific project initiatives, acting as a team lead when required and interfacing with internal support groups to meet all deliverables.
• Evaluate project scope and complexity, identifying required resources, tools, and skill sets for successful implementation.
• Support adherence to technical documentation and quality standards through QA checks and continuous monitoring.

Benefits

• Medical coverage
• State-mandated sick leave
• Comprehensive benefits package designed to support well-being and work-life balance.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees