Department Support Specialist II - Pain - Kelsey Seybold Clinic -The Woodlands

UnitedHealth Group•Houston, TX

10d•$20 - $36

About The Position

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. Under the general direction of the Clinic Administrator, the Department Support Specialist II performs varied clerical and typing duties for Managing Physician, Department Chief or Associate Department Chief and management staff. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

High School diploma or GED from an accredited program
3+ years of general administrative experience and 2+ years medical insurance verification experience or experience scheduling operative procedures; OR 1+ years of KSC experience in a position similar, but not limited to, DSS I, ASRs, Contact Center or Member Services reps, MAs/CMAs or Schedulers
Proven typing skills 40 WPM with 10 or fewer errors
Demonstrated basic math ability
Alpha/numeric forms entry experience
Proven working knowledge of Microsoft Office/PC experience
Proven successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture
IM Bills lead experience for department

Nice To Haves

CPT/ICD coding experience
Proven typing skills 55 WPM with 5 or fewer errors
10 key by touch experience
Ability to speak/understand Spanish

Responsibilities

Analyzes eligibility media
Utilizes various system applications for reporting purposes
Interprets multiple medical plan benefits to maximize accurate collections
Endorses mutual respect amongst all members of the healthcare team
Practices positive guest/peer relationships and works with others to promote an efficient and effective team
Demonstrates a positive attitude and understands how this relates to creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients
This position generally supports department chief/managing physicians