Department Supervisor, Gas Station

Meijer•Aurora, IL

14d•$18 - $27

About The Position

The Gas Station Department Supervisor oversees the daily operations of the Meijer Express convenience and fuel center, ensuring strong team performance, exceptional customer service, and consistent operational execution. This role leads daily huddles, assigns and follows up on tasks, manages effective shift‑to‑shift communication, and monitors key performance indicators such as labor, financial results, shrink, and inventory accuracy. In addition to general leadership responsibilities, the Department Supervisor is accountable for managing the gas station operation, including completing required weekly and monthly fuel system inspections, ensuring Meijer Express and fuel equipment compliance, and maintaining food safety standards within the store’s Express environment. They work closely with peer leaders to maintain safe, clean, and functioning fuel pumps, address issues through corporate communication channels, and escalate work orders as needed to ensure a safe and efficient fueling experience for customers. The Gas Station Department Supervisor also supports interviewing, onboarding, training, and performance management for team members, serving as a certified trainer and fostering a culture aligned with Truly Human Service and DE&I expectations. Attendance review, schedule planning, customer escalation handling, and execution of operational standards round out this role’s responsibilities, ensuring the Express and fuel center operate smoothly and consistently within company guidelines

Requirements

21 Years old or older Required
High school diploma or its equivalent required.
2-3 years of related retail experience.
One year of management experience.
One year of Gas Station experience
Basic understanding of gas station operations
Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
Demonstrated ability to resolve conflict and by addressing root cause issues.
Demonstrated ability to manage multiple tasks.
Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
Demonstrated ability to teach suggestive selling.
Demonstrated ability to lead an organization that practices working safely at all times
Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
Successful completion of all required certifications.

Responsibilities

Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
Responsible for staffing, selection and hiring to achieve staffing needs.
Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
Documents and applies disciplinary actions and makes recommendations concerning discharge.
Responsible for P&L, achieving sales and maintaining shrink for the department.
Models exceptional, fast and friendly customer service.
Communicates the Meijer Friendly Initiative in all team meetings and conversations.
Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
Communicates the Meijer Friendly Initiative in all team meetings and conversations.
Promotes a safe work environment.
Reliable and consistent attendance required.
Performs other duties as assigned.
Partnering with HR on Employee relations matters