Department Secretary Part time, Every other weekend

BMC Software•Brighton, MA

2d•$18 - $27•Onsite

About The Position

Position: Department Secretary Schedule: Part-Time Shift: 8 Hour Day Shift (7am to 3:30pm) Every other weekend JOB REQUIREMENTS EDUCATION: Requires a high school education or GED. EXPERIENCE: One to two years’ previous clerical experience. Healthcare setting preferred. KNOWLEDGE AND SKILLS: Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems. Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment. Organizational skills to effectively set priorities and efficiently complete assigned work. Ability to effectively apply basic administrative skills Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served. ESSENTIAL RESPONSIBILITIES / DUTIES: Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner. Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in a timely manner. Maintains communication data Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets. Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system. Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc. Coordinates and makes appointments for transportation for patients and related materials, Interface among various departments works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials. Performs a variety of office and clerical functions Coordinates unit’s communications Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy. Maintains appropriate manual/computer logs records, and unit databases, Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff. Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc. Follows established practice standards, policies, procedures, protocols, guidelines, and regulations, Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record. Follows established hospital infection control and safety procedures Performs other duties as needed. Equal Opportunity Employer/Disabled/Veterans Compensation Range: $17.88- $26.57 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips

Requirements

Requires a high school education or GED.
One to two years’ previous clerical experience. Healthcare setting preferred.
Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems.
Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment.
Organizational skills to effectively set priorities and efficiently complete assigned work.
Ability to effectively apply basic administrative skills
Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served.

Responsibilities

Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner.
Coordinates activities of front desk/office support services.
Performs clerical duties for the department.
Answers/responds to telephone calls and inquiries in a timely manner.
Maintains communication data
Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets.
Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system.
Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc.
Coordinates and makes appointments for transportation for patients and related materials, Interface among various departments works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials.
Performs a variety of office and clerical functions Coordinates unit’s communications Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy.
Maintains appropriate manual/computer logs records, and unit databases, Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff.
Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc.
Follows established practice standards, policies, procedures, protocols, guidelines, and regulations, Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record.
Follows established hospital infection control and safety procedures
Performs other duties as needed.