Department Secretary - Per Diem - Days

Valley Health System • Utica, NY

6d • $17 - $22

About The Position

The Department Secretary's responsibilities include the coordination of administrative duties and public relations duties with their given program/department.

Requirements

• High school diploma or GED
• One year of college

Nice To Haves

• Liberals Arts or Secretarial Degree
• Certified Health Unit Coordinator

Responsibilities

• Maintains a line of communication between the patient, family, clinical staff and team members
• Performs receptionist and clerical duties including but not limited to: monitoring and maintaining the electronic medical record, coordinating communication between patients and medical staff, greeting and checking in patients and families, utilizing the computer for data
• Complete tasks related to the operations of their specific department including but not limited to: coordinating meetings, ordering supplies, running reports, and coordinating department events
• Addresses customer issues including but not limited to: providing service excellence to patients and their families that meets or exceeds patient expectations through offering empathetic and compassionate patient-centered care; professionally managing patients, families and caregivers' needs and concerns using positive service recovery methods; responding to patient requests and makes active referrals to subject matter expert/decision-maker who can fulfill the patient request; providing culturally sensitive care
• Perform other duties as required

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees