Department of State Branch Supervisor 9/10 - Caro #293

State of Michigan • Caro, MI

392d • $50,315 - $69,243 • Remote

About The Position

The Department of State is seeking a Branch Supervisor for its Caro location. This role involves overseeing branch operations, providing excellent customer service, training staff, and managing office equipment and supplies. The selected candidate will be appointed to either the Branch Supervisor 9 (Trainee) or Branch Supervisor 10 position based on their qualifications. This is a full-time position with a varied work schedule, including potential travel for relief assignments at other branch offices.

Requirements

• Completion of two years of college (60 semester or 90 term credits).
• No specific type or amount of experience is required, but relevant experience may substitute for education.
• Four years of experience equivalent to a Department of State Aide, including two years equivalent to a Department of State Aide E8 or one year equivalent to a Department of State Aide 9 may substitute for education and experience requirements.
• Completion of one year of college and one year of experience as a Department of State Aide E8 may substitute for education and experience requirements.

Nice To Haves

• Experience in a supervisory role or team lead position.
• Experience in customer service, particularly in high-volume environments.
• Experience with cash handling and financial transactions.

Responsibilities

• Serve as a working supervisor in various locations.
• Provide excellent customer service to the public.
• Train and supervise staff members.
• Handle general physical plant issues and maintenance of office equipment.
• Prepare various reports related to branch operations.
• Process all transactions carried out in a Secretary of State branch office.

Benefits

• Health, mental health, dental, and vision insurance for employees and their families.
• Life insurance coverage of two times the employee's annual salary (up to $200,000).
• Long-term disability insurance.
• 401(k) and 457 retirement plans with state contributions and matching.
• Paid vacation and sick leave, with additional days for community service.
• Paid parental leave of 12 weeks after birth or adoption.
• Paid holidays including New Year's, Memorial Day, Thanksgiving, and more.
• Annual longevity bonuses for employees with five years of service.
• Flexible spending accounts (FSA) and health savings accounts (HSA).
• Tuition reduction programs for employees and family members.
• Professional development reimbursement up to $2,000 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: Associate degree