Department of State Aide 6-E8 - Detroit Bagley St #138

State of Michigan • Detroit, MI

419d • $20,429 - $200,000 • Remote

About The Position

The Department of State Aide 6-E8 position in Detroit involves servicing customers by reviewing requests, eligibility, and application requirements, processing transactions, and educating customers on services. The role requires a sense of purpose, urgency, and accuracy in assisting Michigan citizens, with a preference for candidates who are fluent in Spanish.

Requirements

• High school diploma or equivalent education required.
• For Level 6: No specific experience required.
• For Level 7: One year of experience equivalent to a Department of State Aide 6.
• For Level 8: Two years of experience equivalent to a Department of State Aide, including one year equivalent to a Department State Aide 7.

Nice To Haves

• Fluency in Spanish, including reading and writing.

Responsibilities

• Review customer requests and eligibility for services.
• Process transactions accurately and efficiently.
• Educate customers on available services and alternative methods.
• Assist customers with inquiries and provide information about services.
• Work with a sense of urgency and accuracy to serve Michigan citizens.

Benefits

• Health, mental health, dental, and vision insurance.
• Life insurance benefit of two times annual salary (up to $200,000).
• Long-term disability insurance.
• 401(k) and 457 retirement plans with state contributions.
• Paid vacation and sick leave.
• Paid parental leave of 12 weeks after birth or adoption.
• Paid holidays (13 or 14 per year).
• Annual longevity bonuses for employees with five years of service.
• Flexible spending account (FSA) and health savings account (HSA) options.
• Tuition reduction programs for employees and family members.
• Professional development reimbursement up to $2,000 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: High school or GED