Department Manager

McDonald's-posted 4 months ago

Full-time • Entry Level

Dothan, AL

5,001-10,000 employees

Food Services and Drinking Places

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Murphy Family Restaurants is a family-owned franchisee for over 30 McDonald's across Southeast Alabama and the Florida Panhandle. We are looking for dynamic Department Managers to join our growing team! Department Managers lead shifts and directly support the General Manager with internal functions to achieve restaurant performance and quality standards. This role requires 1-3 years of management experience in a quick service restaurant. Department Managers must have open availability (any day, any shift) with a commitment to an average 48-hour work week - typically (3) 10-hour shifts and (2) 9-hour shifts.

Responsible for managing the restaurant with the General Manager, including oversight over all store operations from production to guest service areas; direct the work of team members, both managers and crew
Assist General Manager as necessary to ensure restaurant meets performance expectations
Coach and role model McDonald's guest and service experience behaviors, ensuring end-to-end consistency in service delivery, especially with crew members
Provide an environment that fosters continuous employee development, learning and teamwork; set the example through coaching and personal development planning
Manage a department within the restaurant (People, Kitchen, and/or Guest Services)
Analyze restaurant labor and crew capability needs for crew under direction of General Manager; prepare and set weekly schedules, including days and hours of work, for all crew; ensure schedules meet business needs
Manage inventory levels to meet operating needs and budget; prepare inventory forecasts and ordering recommendations for General Manager approval, and ensure related activities are coordinated (i.e., receiving deliveries); perform trend analysis on food costs to inform planning
Coordinate POP and merchandising execution so that proper elements are in place; ensure crew and managers are trained in service procedures to deliver a great customer experience
Ensure food safety is always maintained and in accordance with procedures; ensure team members understand their role and are up to date on training and procedures
Perform and assign maintenance activities to ensure restaurant meets or exceeds standards of excellence (proactive planning, cleanliness, procedures); collaborates with General Manager to ensure coverage and troubleshooting emergencies
Appraise team members' (both managers and crew) productivity and efficiency for the purpose of recommending promotion, termination, or other change in status
Other duties as assigned

1-3 years of quick service restaurant management experience
Demonstrated experience leading a team in a fast-paced managed environment
Strong leadership skills with the ability to coach and mentor a team
Ability to communicate effectively and professionally
Strong customer service skills with a support focused-mindset
Achievement oriented with strong organizational, interpersonal and problem-solving skills

Competitive pay
PTO + Paid Vacation + 5 paid holidays per year
Company provided insurance - shared expense employer contribution
Company paid Telehealth (Doctor on Demand)
$3,000/year in college tuition assistance
McDonald's training and advancement opportunities
Free meals
30% National Employee Discount, at participating locations
Exclusive discount program

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