Department Manager

Sportsman's Warehouse • Cheyenne, WY

368d

About The Position

The position involves managing the Camping and Fishing department at Sportsman's Warehouse. The essential duties include interviewing and hiring employees, managing the department's schedule to ensure proper coverage in line with labor budgets, and performing necessary opening and closing procedures as a key holder. The role also requires training staff to ensure they have product knowledge, sales training, and operational procedures, as well as managing the processing of freight to ensure accuracy and timeliness. Maintaining pricing, facing, and District Manager walk standards is crucial, along with completing SMART directives promptly and accurately. The manager will maintain accurate inventory counts, communicate product needs to planners and the Store Manager, and assist the Store Manager as requested. Additionally, the manager will coach and develop team members, address employee and customer complaints, and promote Sportsman's Warehouse Programs including Loyalty and Explorer Rewards. Other duties may be assigned as necessary.

Requirements

• Must have good verbal and written communication skills
• Must have the ability to work closely with customers, associates, and the management team
• Must have excellent problem-solving abilities
• Must have good attention to detail
• Must have the ability to multitask
• Basic computer skills are required
• Must have fishing product and merchandising knowledge
• High School Diploma or equivalent required, Bachelor's degree in Business Administration or related field preferred
• A minimum of 2 years of experience in retail sales and management, or equivalent training required

Responsibilities

• Interview and hire employees
• Manage the department's schedule to ensure proper coverage in line with labor budgets
• Open and close the store as a key holder, perform necessary opening and closing procedures
• Train staff to ensure that they have product knowledge, sales training, and department operational procedures
• Manage processing of freight to ensure accuracy and timeliness, including replenishment of back stock
• Maintain pricing, facing, and District Manager walk standards
• Complete SMART directives promptly and accurately
• Maintain accurate inventory counts, communicate product needs to planners and Store Manager
• Assist Store Manager as requested, including helping on registers, cycle counts, and other departments
• Manage team, coach and develop as needed, and discipline or terminate employees as necessary
• Evaluate employees and complete performance evaluations
• Address employee and customer complaints
• Promote and grow Sportsman's Warehouse Programs including Loyalty and Explorer Rewards
• All other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED