H&M-posted about 1 year ago
$52,832 - $59,446/Yr
Full-time • Mid Level
North Bethesda, MD
10,001+ employees
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

As a Department Manager at H&M, you will lead and support your team to create an inclusive culture that fosters collaboration and entrepreneurial spirit. Your role will involve ensuring an excellent operational and visual experience for customers and colleagues, analyzing sales performance, and optimizing results and profits. You will be responsible for recruitment, team development, and maintaining high standards in retail operations.

  • Ensure an excellent OMNI customer experience in the store.
  • Analyze and follow up on sales and budget goals, creating plans to optimize results.
  • Manage customer service and promote the Customer Loyalty App and sustainability initiatives.
  • Recruit, onboard, and develop your team, including performance evaluations and succession planning.
  • Collaborate with the Visual Merchandiser team and communicate regularly with store colleagues.
  • Secure a clean and tidy sales floor and back of house, ensuring high fashion quality and visual presentation.
  • Maintain stock levels and provide input on allocation to the Area team.
  • Ensure compliance with procedures, routines, and legal requirements in all areas of the store.
  • Strong leadership skills with a focus on team support and development.
  • Effective communication skills and ability to motivate others.
  • Analytical skills to work with numbers and manage statistics.
  • Customer-centric approach with a focus on performance and competition.
  • Experience in retail management or a similar role.
  • Knowledge of fashion trends and customer preferences.
  • 401(k)
  • Commuter assistance
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service