Department Manager

McDonald's•Boardman, OH

13d•Onsite

About The Position

This position is for a Department Manager in Training. Ideal candidates should have previous Assistant Manager or long-term Shift Leader experience. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older for this position. If you do not have pervious Assistant Manager or long-term Shift Leader experience, please consider applying for a Shift Leader or Crew position. Flexible scheduling with a side of always feeling valued. McDonald’s offers a job combo that will fit YOU. Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and friendly experience every visit. Department Managers also lead a department. Responsibilities may include managing assigned systems, setting goals, delegating tasks to their teams, motivating their teams, following up on assigned tasks, creating action plans to improve results and training other restaurant employees. There are 3 Department Managers in each restaurant. -The Guest Service Department Manager’s responsibilities include but are not limited to: Ensuring Crew and Managers deliver a great customer experience, LTOs are executed at a high level, service staff are trained in service procedures, community involvement initiatives are executed effectively, cleanliness of assigned area and planned maintenance of assigned equipment. -The Kitchen Department Manager’s responsibilities include but are not limited to: Ensuring the restaurant delivers great quality food to our guests in a quick manner, food safety, managing food cost, completing inventory counts, completing truck orders, training of kitchen staff, cleanliness of assigned area and planned maintenance of assigned equipment. -The People Department Manager’s responsibilities include but are not limited to: Interviewing, Hiring, Onboarding, Retention, Scheduling, Crew Training, Manager Training, Monthly FUN calendar execution, positive culture in the restaurant, cleanliness of assigned area and planned maintenance of assigned equipment. Previous managerial experience is required, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work in the famously fast paced McDonald’s environment. You must be 18 years or older for this position. This role is vital to the operations within the restaurant because you’ll: ● Take action first: Lead important internal functions including Employee Training, Food Safety, and Inventory Management ● Be results oriented: Effectively delegate tasks to team members and report back results ● Lead the experience: Directly support the General Manager to achieve restaurant performance and quality standards in your specific department. ● Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant

Requirements

Previous Assistant Manager or long-term Shift Leader experience
A background in quick service restaurants is strongly desired, or experience in hospitality or retail
You must be 18 years or older for this position.
Previous managerial experience is required, ideally within a restaurant, retail or hospitality environment.
We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work in the famously fast paced McDonald’s environment.
A commitment to excellence and safety in the workplace
Strong customer service and support focus
The ability to communicate effectively and anticipate customer needs
To provide solutions and make decisions in a fast-paced environment

Responsibilities

Lead important internal functions including Employee Training, Food Safety, and Inventory Management
Effectively delegate tasks to team members and report back results
Directly support the General Manager to achieve restaurant performance and quality standards in your specific department.
Partner with restaurant team to ensure safe and efficient operations of the restaurant