Department Manager

REI • Fresno, CA

418d • $59,862 - $74,901

About The Position

The Store Department Manager (SDM) at REI is a pivotal role responsible for coaching and motivating the store's sales teams. This position is integral to the store management team, focusing on managing retail staff to achieve business and service goals while fostering a customer-centric culture. The SDM will utilize dynamic leadership to engage team members and drive sales through effective communication and performance management.

Requirements

• 3+ years of successful retail management experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeping others informed about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Plans, identifies, communicates, and delegates responsibilities to team.
• Handles training, coaching, recognition, and performance management.
• Directs the execution of core standards and overall visual direction.
• Drives sales through all channels by maximizing selling behaviors.
• Makes business adaptations to increase sales and service.
• Communicates key company strategies and changes to teams as needed.
• Recruits and develops diverse talent from within and outside the organization.
• Inspires a customer-centric culture by recognizing and rewarding team.
• Develops top performers and evaluates performance, providing coaching and appropriate feedback.
• Builds teams through effective employee development, involvement, and communication.

Benefits

• Generous employee discount
• Access to health benefits
• Retirement savings plan
• Accrued time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed