Department Manager

Michaels-posted 4 months ago
Full-time • Entry Level
Mankato, MN
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
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The Department Manager at Michaels is responsible for leading and supporting inventory management and merchandising standards and maintenance. The role involves planning for and providing a well-merchandised and in-stock store for customers to shop, as well as delivering friendly customer service. The Department Manager will assist the Store Manager in managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements. This includes managing the truck processes, executing the planogram process, and supporting shrink and safety programs. The Department Manager will also serve as Manager on Duty (MOD) and maintain seasonal sets to visual merchandising standards.

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs.
  • Manage and support the truck processes and lead teams to ensure standards are met.
  • Manage, execute and support the planogram process (POGs) to standard.
  • Manage and execute shrink and safety programs.
  • Serve as Manager on Duty (MOD).
  • Maintain seasonal sets and feature space to visual merchandising standards.
  • Assist with interviewing, onboarding, coaching, observing, and training of new Team members.
  • Support Talent Development activities and participate in Performance Management activities.
  • Interact with others in an accepting and respectful manner.
  • Acknowledge customers, help locate products, and provide solutions.
  • Assist with Omni channel processes.
  • Cross train in Custom Framing selling and production.
  • Perform other duties as assigned.
  • Retail merchandising and customer service experience preferred.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
  • Health insurance (medical, dental, and vision).
  • Paid time off.
  • Tuition assistance.
  • Generous employee discounts.
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