Department Manager

PetCo • Morgan Hill, CA

87d • $21 - $33

About The Position

The Operations Leader - Merchandise is responsible for operational execution within the Pet Care Center, through the lens of Petco's vision of 'Healthier Pets. Happier People. Better World.' This leader ensures all merchandise is accurately received, priced, stocked and backroom is maintained per Petco operational standards. They are responsible for training, developing, supporting operations scheduling and supporting a high-performing team that delivers top-line sales growth, manages shrink, as well as assists in managing all aspects of the Pet Care Center's business in accordance with Petco operational standards and safety procedures.

Requirements

• A high school diploma or its equivalent required; some college level business/management courses preferred.
• 1 or more years of management experience or the equivalent is required, with 2 or more years preferred.
• Must be licensed to operate a motor vehicle.
• Proficiency in communication skills, organizational skills, and computer skills required to include: Outlook, Word, Excel, PowerPoint, and other applications as needed.
• Demonstrates proficiency in areas of general business practices, basic business & finance acumen, analysis and problem-solving skills.

Nice To Haves

• Experience in the pet industry or retail management.
• Strong guest service skills and the ability to instruct others.

Responsibilities

• Utilize business acumen to measure, analyze and diagnose business trends and implement business improvement plans.
• Support the implementation and execution of Inventory Management through training and coaching partners.
• Support the implementation and execution of Merchandising Management to include Brand Standards, Pricing, Planogram Accuracy, Door to Floor, and Ad Set.
• Process register transactions to create a great experience for each guest.
• Ensure the health, proper handling and welfare of all animals according to policies and procedures.
• Adhere to and promote established safety procedures and maintenance of a clean, safe and healthy environment.
• Train and develop partners on proper receiving, processing and stocking procedures.
• Ensure that the store is opened and/or closed in accordance with established policies and procedures.
• Model leadership and selling behaviors to Pet Care Center partners and associates.
• Promote a positive leadership culture of teamwork, inclusion, and collaboration.

Benefits

• Health and financial benefits
• 401K
• Incentives
• Paid Time Off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED