Department Manager - Internal Medicine - Midtown - Full Time

Wilmington Health PLLC•Wilmington, NC

37d

About The Position

Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve. Purpose: To provide clinical and administrative leadership within the clinical department and the Wilmington Health organization

Requirements

Associate’s Degree or Bachelor’s Degree
Minimum of two years clinical management experience.

Responsibilities

Maintains accountability for financial management of all clinical areas to include:
Development of annual operating and capital budgets
Monthly analysis of financial statements
Development of action plan to ensure operation within established budgetary parameters
Maintains responsibility for planning and decision making for all clinical areas to include:
Space planning
Budget planning
Staffing planning
Quality improvement planning
Project planning
Ensures efficiency of daily operations of all clinical areas.
Ensures high quality of care to patients, service to physicians, and relationships within and between departments. Includes:
Development of clinical pathways/guidelines/protocols
Measurement and improvement of patient satisfaction
Development of quality improvement efforts in collaboration with staff, providers and leadership team.
Systems evaluation and design in collaboration with other managers
Maintains patient confidentiality
Utilizes nursing process effectively in assessing patient needs and planning appropriate follow-up/intervention
Documents assessment and interventions thoroughly and concisely
Develops patient education materials, triage protocols, and clinical guidelines in collaboration with physicians
Uses computer system efficiently and accurately
Provides patient/staff education
Oversees staff and support services.
Maintains effective communication and interacts with appropriately, effectively, and professionally with all members of health care team
Develops, plans and conducts regular staff and provider meetings, huddles and team activities to strengthen collaboration, improve patient outcomes, and foster a positive culture.
Lead and participate in organizational initiatives and committees.
Performs other duties and projects as assigned