Department Manager (DM)

Barnes & Noble Education • Martin, TN

425d

About The Position

The Department Manager at Barnes & Noble College is responsible for overseeing store operations and ensuring outstanding customer service within a dynamic retail environment focused on educational content and merchandise. This role involves direct management of one or more departments, maintaining operational standards, and supporting the academic community on campus.

Requirements

• 2+ years' experience in a retail setting as a manager or buyer preferred.
• High school diploma/GED required.
• Outstanding customer service skills to match customers to products.
• Basic reading, writing, and accounting skills required.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Support all store operations and departments in partnership with the management team.
• Act as the Manager-on-Duty, providing daily support, direction, and guidance to customers and team members.
• Utilize analytical skills to manage day-to-day operations and make informed decisions.
• Assign work and provide focused direction to team members to accomplish multiple projects.
• Maintain a presence on the sales floor to assist customers with purchases and inquiries.
• Ensure the sales floor is appealing by organizing and maintaining product displays.
• Assist with processing sales transactions as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED