Department Manager (DM) at Oral Roberts

Barnes & Noble Education, Inc.-posted 4 months ago
Full-time • Entry Level
Tulsa, OK
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Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as a Department Manager. The Department Manager must be knowledgeable about department and store operations, to provide outstanding customer service to the academic and co-curricular community. You will ensure that your area of responsibility is maintained, properly merchandised, and operationally sound.

  • Support all store operations and departments in partnership with the management team.
  • Provide direct oversight of one or more departments in the store or for specified operational functions.
  • Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store.
  • Provide daily support, direction, and guidance to customers and team members.
  • Utilize analytical skills and knowledge of the campus to manage day-to-day operations.
  • Assist with assigning work and providing focused direction to team members.
  • Maintain a presence on the sales floor to greet customers and assist with purchases.
  • Maintain an appealing sales floor by tagging, shelving, arranging, cleaning, and organizing products.
  • Assist with processing sales transactions involving cash, credit, or financial aid payments.
  • 2+ years’ experience in a retail setting as a manager or buyer preferred.
  • High school diploma/GED required.
  • Outstanding customer service skills.
  • Basic reading, writing, and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.
  • Graduate of the Best Seller Program.
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