Department Lead

US Foods•Santa Rosa, CA

20h•Onsite

About The Position

The Department Lead is responsible for overseeing all functions of the Dry, Disposables, Culinary Equipment Supplies (CES), and fresh departments as assigned by Store Management. This role ensures effective inventory levels, appealing and profitable merchandise presentation, and quality customer service. The lead will also assume Manager on Duty responsibilities, including opening and closing the CHEF’STORE, in the absence of the Store Manager and/or Assistant Store Manager.

Requirements

Three (3) years’ experience in a retail setting, restaurant, or customer service environment.
Must possess the ability to work a flexible hourly schedule, which includes holidays and weekends.
Must possess and demonstrate competency and proficiency with computer use, word processing, email, and internet software.
High School diploma or equivalent required.

Nice To Haves

Supervisory or Lead experience preferred.
Must have the desire and the ability to deliver exceptional customer service.
Must possess the ability to quickly assess situations, address issues, and make solid, good business decisions.
Must demonstrate good common sense and the ability to think logically through all situations.
Must possess the ability to build professional relationships with the client base.
Must be motivated and self-driven and consistently demonstrate the ability to analyze customer needs and make recommendations based on sound business knowledge and commercial acumen.
Must possess the adaptability and a willingness to help out in order to get the job done, understanding fully that the nature of the business means that staff at all levels within the store will be expected to “roll up their sleeves” and provide whatever is required to offer the customer fast, easy, and efficient service

Responsibilities

Ensure proper inventory levels, based on store capacity, promotions, customer requests and seasonal merchandise, in all assigned areas to maximize sales.
Complete all daily orders
Maximize departmental sales by driving and maintaining superior customer service, freshness, and in stocks.
Ensure a daily date check is executed.
Train, motivate and develop staff to execute the same standards.
Ensure appealing presentation and pricing standards are maintained in assigned areas.
Utilize computer as needed.
Stock shelves, set up displays, ring up merchandise and sales, and perform cleaning duties as needed
Open and close the CHEF’STORE in the absence of the Store Manager or Assistant Store Manager.
Perform Manager on Duty functions as needed.
Role model and promote our cultural beliefs
Ensure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices at all times.
Correct safety issues and then notify the store management of any safety issues that exist in the store, correct if possible.
Responsible for other duties and responsibilities as assigned or required by Store Management.