Department Lead - Outdoor Power Equipment

Rural King Supply • Xenia, OH

111d

About The Position

The purpose of the Department Lead is to play a pivotal role in ensuring the efficient and effective operations of your assigned department. You will be responsible for overseeing a range of activities including scanning outs, inventory management, recovery, price changes, planogram sets, department cleanliness, and adhering to the indoor merchandising guide to maintain high standards. Adhere to the indoor merchandising guide to maintain consistent department and signing standards and appealing displays that are consistent with company expectations. Monitor and maintain accurate inventory levels by conducting regular stock counts, scanning your outs, reconciling discrepancies in inventory, and replenish department inventory from the stockroom or top stock. Oversee the recovery process to ensure the department maintains a neat, organized, and visually appealing appearance, enhancing the overall shopping experience. Coordinate and execute price changes accurately and efficiently, collaborating with relevant teams to update pricing labels and signage as required. Manage the implementations of playbook features and planogram sets, ensuring that products are arranged according to company guidelines and standards, maximizing sales potential and customer satisfaction. Maintain a high level of cleanliness and orderliness within the department, enforcing sanitation and safety protocols to create a pleasant shopping environment for customers and a safe workspace for employees. Provide exceptional customer service using the customer engagement model to assist customers with inquiries, locate products, and address concerns to enhance customer satisfaction and loyalty. Provide support at the front end by processing transactions or loadouts as required. Use general office equipment such as telephone, copy machine, fax machine, calculator, computer. Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment. Participate in cross-training for flexibility in various departments and responsibilities. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned.

Requirements

• At least 2 years of retail experience with knowledge of specific department.
• Excellent verbal and written communication skills.
• Demonstrated ability to actively listen and provide thorough responses.
• High level of adaptability in response to changing priorities.
• Strong problem-solving skills.
• Ability to remain composed during high-pressure situations.
• Demonstrated ability to prioritize tasks and meet deadlines.
• Comfortable navigating computer systems and software.
• Excellent customer service skills.
• Flexibility with hours to work a 40-hour workweek with varied hours.

Responsibilities

• Oversee a range of activities including scanning outs, inventory management, recovery, price changes, planogram sets, and department cleanliness.
• Adhere to the indoor merchandising guide to maintain consistent department and signing standards.
• Monitor and maintain accurate inventory levels by conducting regular stock counts and reconciling discrepancies.
• Oversee the recovery process to ensure the department maintains a neat and organized appearance.
• Coordinate and execute price changes accurately and efficiently.
• Manage the implementations of playbook features and planogram sets.
• Maintain a high level of cleanliness and orderliness within the department.
• Provide exceptional customer service using the customer engagement model.
• Provide support at the front end by processing transactions or loadouts.
• Use general office equipment and operate retail equipment.
• Participate in cross-training for flexibility in various departments.
• Actively participate in learning initiatives offered.
• Provide friendly, proactive, and professional support to others.
• Demonstrate behaviors that exemplify Rural King’s Values.
• Perform other duties as assigned.

Benefits

• 401(k) plan with a 100% match on the first 3% of contributions and 50% of the next 2%.
• Healthcare plans to support your needs.
• Virtual doctor visits.
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program.
• 15% Associate Discount.
• Dave Ramsey’s SmartDollar Program (no cost to you!).
• Associate Assistance Program.
• RK Cares Associate Hardship Program.
• 24/7 Chaplaincy Services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level