Department Lead Associate - Full time

C-A-L Ranch • West Jordan, UT

374d

About The Position

C-A-L Ranch Stores is looking for an Assistant Manager to supervise and coordinate activities of workers in a department of the retail store. This role involves performing various duties assigned by the Store Manager and overseeing store operations during shifts when the Store Manager is not present. The Assistant Manager will be responsible for ensuring the store's financial performance, managing merchandise placement, and achieving profitability goals. The position requires a strong commitment to customer service and adherence to safety policies, especially regarding firearms handling.

Requirements

• Directly supervises employees in their assigned department specified by the Store Manager.
• Carries out supervisory responsibilities in accordance with the C-A-L Ranch stores policies and applicable laws.
• Helps the Store Manager select, train, and develop hourly employees.
• Effectively helps the Store Manager with monthly store meetings and monthly safety meetings.
• Takes personal ownership for implementation of C-A-L Ranch Stores programs and initiatives on merchandising and cost management.
• Handles and resolves escalated customer issues.

Responsibilities

• Responsible for areas of the store as specified by Store Manager.
• Plans and prepares work schedules and assigns employees to specific duties.
• Responsible for helping with financial performance of store, merchandise placement, sales, expense management and achievement of profitability goals.
• Coordinates sales promotion activities and prepares, or directs workers preparing merchandise displays.
• Supervises employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing daily record of transactions for Accountant.
• Trains workers in store policies, department procedures, and job duties.
• Orders merchandise, supplies, and equipment.
• Records delivery of merchandise and compares pack list with received merchandise.
• Inspects merchandise to ensure it is correctly priced and displayed.
• Recommends additions to or deletions of merchandise to be sold in department.
• Listens to customer complaints, examines returned merchandise, and resolves problems.
• Able to operate pallet jacks, forklifts, and miscellaneous carts in a safe manner.
• Sells merchandise and assists sales workers in completing difficult sales.
• Approves checks written for payment of merchandise purchased in department.
• Plans department layout or merchandise or advertising display.
• Locks and secures store.
• Processes all firearms transactions in an efficient manner in accordance with all internal policies, procedures, and applicable law.
• Regular and predictable attendance is required.
• Models desired behaviors and creates an environment and culture in which employees are able to work safely.
• Works effectively with their manager and Loss Prevention as a member of the Safety Committee.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Number of Employees: 251-500 employees