UMass Memorial Health Care-posted about 2 months ago
Full-time • Entry Level
Northbridge, MA
1,001-5,000 employees
Hospitals

The Department Coordinator assists in planning, organizing, implementing, and evaluating the clerical and support activities related to the efficient, day-to-day operations occurring in the department. This includes performing clerical and receptionist duties and maintaining the physical environment of the area. The Department Coordinator will also assist the department staff with patient care activities as requested.

  • Prioritizes departmental needs at the beginning of each shift.
  • Schedules appointments, enters order and checks in patients.
  • Coordinates the patient flow for the department
  • Orders and maintains supplies and equipment at established levels.
  • Completes required reporting, scheduling, and record keeping according to the Organization's compliance standards.
  • Collects and transports specimens as needed according to MRMC standards.
  • Transports patients using all safety measures.
  • Answers telephone and intercom, identifying self and department.
  • Receives and forwards messages to appropriate personnel.
  • Compiles, and maintains charts, retrieves old charts, and accurately updates patient information in all necessary systems.
  • Assists in orienting new staff to clerical duties.
  • Maintains all required competencies for the role.
  • Applies knowledge of growth and development stages to patient care.
  • Demonstrates age-appropriate communication and support.
  • Complies with established departmental policies, procedures, and objectives.
  • Attends variety of meetings, conferences, seminars as required or directed.
  • Demonstrates use of Quality Improvement in daily operations.
  • Complies with all health and safety regulations and requirements.
  • Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
  • Maintains, regular, reliable, and predictable attendance.
  • Performs other similar and related duties as required or directed.
  • All responsibilities are essential job functions.
  • High School Diploma or equivalent
  • Typing and Medical Terminology Course or Medical Background
  • Computer skills
  • Epic and insurance experience a plus.
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