Residence Life and Housing Department Coordinator

College of Coastal Georgia • Brunswick, GA

41d

About The Position

The Department Coordinator supports the day-to-day operations of Residence Life and Housing by centralizing administrative functions, streamlining communication systems, and enhancing customer service. This position also assists with case management for the CARE Team, provides administrative support for Student Conduct and Title IX, and serves as the department's primary administrator for the StarRez and Maxient systems.

Requirements

• Associate degree in business administration, education, or a related field or an equivalent combination of education and experience.
• At least two years of experience in administrative or student services support.
• Strong organizational, communication, and interpersonal skills.
• Background Check/Position of Trust.

Nice To Haves

• Experience in higher education
• Bachelor's degree

Responsibilities

• Serve as the primary point of contact for housing inquiries, providing timely and professional responses to students, parents, and campus partners.
• Manage shared office systems, including department inboxes, calendars, and phone coverage, to ensure consistent and efficient communication.
• Coordinate purchasing and procurement, including invoice tracking and supply inventory, in collaboration with the Business Office.
• Maintain organized digital and physical records, ensuring compliance with institutional policies, FERPA, and retention standards.
• Serve as the departmental administrator for StarRez and Maxient, managing data entry, report generation, and user training for staff.
• Provide administrative support for Student Conduct and Title IX, including scheduling hearings, preparing documentation, and maintaining case records in Maxient.
• Support the CARE Team by assisting with case tracking, follow-up communication, and coordination of student support resources in Maxient.
• Develop and distribute housing communications, such as email campaigns and marketing materials, to enhance outreach and engagement.
• Performs related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Education Level: Associate degree
• Number of Employees: 251-500 employees