Department Coordinator 3 (Eastern/Central located)

Hyland

9d•$68,000 - $78,000

About The Position

The Department Coordinator enables Product senior leadership to operate efficiently and effectively by ensuring executive‑ready communications, well‑run meetings and events, and consistent operational follow‑through. The Department Coordinator 3 acts as a trusted operational partner, translating priorities into organized execution across presentations, projects, processes, and people.

Requirements

High School diploma or equivalent
In depth knowledge and use of PowerPoint
Significant experience as a Department Coordinator, project manager or event coordination
Capable of identifying and completing tasks independently with a sense of urgency and ownership
Excellent interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
Keen attention to detail
Demonstrated success at maintaining high personal work standards
Demonstrated ability to handle sensitive information with discretion and tact
Proficient with Microsoft Windows and Microsoft Office Suite
Attentive to department needs as demonstrated by rapid and high-quality responsiveness to requests

Responsibilities

Provide PowerPoint support to the CPO Product senior leadership team – e.g. creating and formatting presentations for board reports, Hyland all hands meetings, Product department meetings, etc.
Support event and conference preparation for the Product attendees - e.g. CommunityLIVE, Sales Kick Offs
Lead small projects from planning through delivery.
Maintain and update communication vehicles - e.g. distribution lists, teams channels, contact lists, Hyland hub portals, etc.
Lead department events and meetings, managing logistics, attendance, documentation, technical operations, session recording, and follow-up communications.
Develop end-to-end process, procedure, or technical documents for team/department.
Support new employee onboarding in the Product Org by maintaining accurate onboarding data and sending timely communications
Support employee enablement/education – e.g. maintain Product Academy by performing quarterly reviews to ensure information is kept up to date by respective owners.
Support change management and communication activities for department initiatives, ensuring timely and effective information sharing and team engagement. – e.g. NPI process, product operating model (SVPG)
Manage complex daily department activities to maximize team efficiency and achieve team established goals
Manage incoming and outgoing mail, shipping and receiving
Maintain common spaces for appearance and functionality
Manage office supplies and maintenance of storage areas
Provide support to team members including staff travel arrangements, and expense and time tracking
Develop meeting agendas, schedule department meetings, document proceedings and distribute minutes
Liaise with other areas to resolve information or project requests by department staff
Coordinate budget preparation and expense management activities
Fulfill work requests from department staff in timely and accurate manner
Mentor, coach, train, and provide feedback to other team members; may provide feedback to leadership on technical abilities of team
Compiles and analyzes complex information and develops reports, proposals, or documents
Create and edit correspondence, spreadsheets and presentations
Actively contribute to meetings with management, staff and peers
Provides recommendations for department goals, policies and procedures, budgets, statistical reports, and process improvements
May interact with clients to obtain information, verifying schedules and for other department relevant activities
Assist with marketing efforts and development of client proposals