Department Assistant Senior - General Surgery - Full Time

CHRISTUS Health•Alexandria, LA

About The Position

Summary: Performs general secretarial duties to include processing mail, ordering and maintaining supplies, typing, filing, photocopying, faxing, coordinating meetings, and transcribing minutes. Serves as a receptionist to the department. Provides exceptional professional and courteous service to all internal and external customers. Assist in maintaining the daily operation of the Department. Assist in data analysis and report trends to management as needed. Works with little supervision with the ability to use critical thinking skills and utilize own judgment in making decisions. Other duties as assigned.

Requirements

High School Diploma required
General knowledge of medical terminology is preferred
Working knowledge of Microsoft Windows

Responsibilities

Contact patients to schedule visits
Telephone patient to remind him/her of scheduled appointment and answer any questions.
Copy driver's license and insurance documentation.
Notify technician of patient's readiness.
Performs secretarial duties
Answers telephone calls and patient requests.
Possesses friendly and professional telephone technique.
Completes assigned typing in an accurate and timely manner.
Distributes reports to Medical Records, physicians, and to DME referral.
Maintains filing system that can be accessed by staff members
Demonstrates attention to detail and accuracy consistently in general duties.
Maintain minutes of meetings involving staff members.
Designs new forms as required.
Reports problems with the normal workflow (incoming or outgoing) to management.
Coordinates daily tasks while prioritizing work with specific timeframe requirements.
Helps with maintaining weekly laundry order
Performs mail runs as necessary.
Assemble patient charts.
Maintains adequate supplies for smooth operation of services.
Orders non-stock and stock supplies.
Orders office supplies
Receives and check supplies received.