Depart Group Associate
About The Position
Overview Prime's enviable reputation within the transportation industry is a culmination of more than forty-five years of dedication to a unique corporate culture which seeks the most qualified professionals and routinely rewards them accordingly. Every Prime associate, driving and non-driving alike, is selected for their outstanding ability to perform well beyond typical expectations. Positive, enterprising and highly-motivated individuals who possess the talent, creativity and drive to excel, routinely succeed once they join the Prime Team. The stated goal of Prime is simply to strive to be the best, not necessarily the biggest. The Prime Team cooperates to exceed customer requirements by providing exceptional customer service. Get your foot in the door with this position to build and grow with a company that will offer you endless opportunity with great benefits! Responsibilities Verify freight details by performing the following duties: Complete Live Loaded call audit process; Understand basic interactions of driver/customer relationship; Work with AS400, Qualcomm, multi-line phone, e-mail; Complete detention audit process; Attend key departmental training (ex. Safety/Floral/Detention). Performs related work as required. Schedule is 4-on-4-off, 10am-10pm. Qualifications QUALIFICATIONS REQUIRED: Any combination of education, training, and experience providing the following knowledge, skills, and abilities. Knowledge Basic knowledge of the trucking/transportation industry preferred. Abilities Strong organizational, computer, and customer service skills required. Accurate typing up to 40 WPM. Multitasking and a flexible schedule required. Experience, Education, and Training An Associate’s Degree from any University is preferred; or one to three years related experience and/or training; or equivalent combination of education and experience. Physical Requirements This position requires being able to sit and remain focused and motivated for long periods of time. Being able to multitask between the computer, phone, and different projects is required. Working Environment Primarily indoors with heating and cooling regulated in a general office environment. Call volume can be heavy at times. Licensing/Certification None required.
Requirements
- Strong organizational, computer, and customer service skills required
- Accurate typing up to 40 WPM
- Multitasking and a flexible schedule required
Nice To Haves
- Basic knowledge of the trucking/transportation industry preferred
- An Associate’s Degree from any University is preferred; or one to three years related experience and/or training; or equivalent combination of education and experience
Responsibilities
- Complete Live Loaded call audit process
- Understand basic interactions of driver/customer relationship
- Work with AS400, Qualcomm, multi-line phone, e-mail
- Complete detention audit process
- Attend key departmental training (ex. Safety/Floral/Detention)
- Performs related work as required
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
