Dental Treatment Plan Coordinator / Front Desk

Accelerate Dental • Pocatello, ID

2d • $15 - $20

About The Position

Oak Mountain Dental is a family-focused dental practice dedicated to providing professional, efficient, and fun patient care. Our team of three doctors—Dr. Jake Richards, Dr. James Brandon Call, and Dr. Mitch Driscoll—is supported by a skilled administrative and clinical staff, ensuring a positive patient experience at every visit.
We’re looking for a friendly, organized, and adaptable Treatment Plan Coordinator / Front Desk team member to join our practice and help us continue delivering excellent patient care.
Why You’ll Love Working Here
Supportive, professional, and fun team environment
Opportunities to grow and develop your administrative skills
Team bonding activities and monthly lunch meetings
Comprehensive benefits: Dental benefits, Paid Time Off (PTO), 401(k) with match, Holiday Pay, and Uniform/Scrubs

Requirements

• High school diploma or equivalent
• Strong communication skills
• Critical thinking and problem-solving ability
• Adaptability and flexibility
• Excellent customer service and telephone etiquette
• Solid work ethic and professionalism
• Ability to handle sensitive information confidentially

Nice To Haves

• Detail-oriented
• Calm under pressure
• Bilingual (Spanish-speaking preferred)
• Receptive to feedback

Responsibilities

• Greet and welcome patients to the practice
• Schedule, reschedule, or cancel appointments as needed
• Assist patients with forms and review patient charts
• Present treatment plans to patients and update patient records
• Verify insurance coverage, benefits, and payment methods
• Communicate with insurance providers regarding claims and inquiries
• Assist the dental team with administrative tasks as needed
• Ensure confidentiality and compliance with HIPAA regulations
• Schedule follow-up appointments and provide telephone reminders

Benefits

• Dental benefits
• Paid Time Off (PTO)
• 401(k) with company match
• Holiday Pay
• Uniforms/Scrubs
• Team bonding activities and monthly lunches

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED