Dental Treatment Coordinator Support (Temp Position)
About The Position
Families Together of Orange County (FTOC) is seeking a skilled Dental Treatment Coordinator or Dental Front Desk professional with experience in Orthodontic and Oral Surgery specialties. Reporting to the Billing Manager and Billing Lead, this role will support the organization’s transition from a legacy EMR/EHR system to eClinicalWorks (ECW). Working in our Billing Department (not front desk), the ideal candidate will have prior experience as a Dental Treatment Coordinator or Dental Front Desk professional in an Orthodontic and/or Oral Surgery practice, with a solid understanding of dental procedure codes, treatment planning, and insurance processes. This position plays a critical role in ensuring a successful EMR transition by accurately transferring insurance and financial data—including copays, payments, balances, insurance details, and benefit information—from the previous system into ECW. The Dental Treatment Coordinator will help ensure data integrity, billing accuracy, and continuity of care throughout the transition.
Requirements
- High School Diploma or General Education Development (GED) required.
- Graduate of a school of radiologic technology or MRI technology program.
- American Registry of Radiologic Technologists Certificate - Magnetic Resonance Imaging OR American Registry of Magnetic Resonance Imaging Technologists Certificate
- Certified Radiologic Technologist - Venipuncture Certificate (California)
- Basic Life Support
- Bilingual: Spanish or Vietnamese required
Responsibilities
- Access historic patient data and financial information
- Review and understand historic patient financial data and payment plans in legacy EMR/EHR
- Accurately transfer patient history of payment activity and balances to new ECW
- Set up patient insurance information (Carrier, ID Number, Co-pays, etc.) in new ECW
- Print to PDF and upload files/records to ECW
- Run reports and cross reference information to validity and ensure accuracy
- No patient interaction or communication required
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
