Dental Treatment Coordinator $40/hour

Village Dental RaleighRaleigh, NC
395d$83,200 - $83,200

About The Position

The Dental Treatment Coordinator at Village Dental is responsible for guiding patients through their treatment journey, ensuring a seamless experience from scheduling appointments to coordinating pre-op and post-op care for sedation procedures. This role emphasizes patient advocacy, requiring a blend of dental office management and treatment coordination skills, while offering opportunities for professional growth within a supportive and innovative environment.

Requirements

  • Minimum of 5 years of experience working in a dental office.
  • Ideally 2 years of dental assisting experience.
  • Ability to project a positive, warm, and professional image in person and on the phone.
  • Must be articulate and service-oriented.
  • Ability to multi-task, take initiative, and anticipate the needs of others.
  • Reliable and prompt; available for at least 35 hours per week.
  • Works well in a team, with humor, enthusiasm, and joyful consideration of others.

Responsibilities

  • Guide patients through their treatment journey, from scheduling appointments to coordinating care.
  • Know every patient on the doctor's schedule and anticipate their needs.
  • Work with the Front Desk and Clinical Assistants to fill the schedule and meet productivity goals.
  • Review the schedule for the next day, ensuring all necessary consents and payments are completed.
  • Follow up with patients added to the schedule and triage as needed.
  • Review new patients' x-rays and present treatment plans during exams.
  • Schedule appointments and review consent forms and pre/post-op instructions with patients.
  • Submit medical clearances and follow up until received.
  • Complete the Treatment Coordinator tracker throughout the day and document any exams or consults.
  • Pull reports for provider productivity and review with the dentist.

Benefits

  • Paid time off and paid holidays
  • Health insurance benefit
  • Free dental care
  • 401K
  • Village Dental uniforms and other swag
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