Dental Technician

RiverStone Health•Billings, MT

1d•$17 - $20•Onsite

About The Position

The Dental Technician position performs dental office duties including setting up rooms for patient care and sterilizing instruments. The position provides excellent customer service when answering questions and gathering information to maintain accurate patient records. Serves as a backup to the Dental Assistant in answering phones and providing additional office and informational support.

Requirements

High school diploma or equivalent
Any combination of experience and training which provide the equivalent scope of knowledge, skills, and abilities necessary to perform the work.
Successful completion of CPR certification within 90 days of employment.
Ability to provide integrity, ingenuity, motivation and inventiveness to implement new skills and knowledge brought about by rapid changing information and technology.
Ability to perform a variety of duties and responsibilities with accuracy and speed under the pressure of time sensitive deadlines.
Excellent communication skills to ensure efficiencies and quality customer service.
Ability to maintain a calm and positive demeanor during difficult client interactions.
Ability to display non-judgmental and empathetic listening skills.
High degree of detail-oriented skill level.
Knowledge and understanding of protected sensitive patient health information (HIPAA) and confidentiality.
Ability to work collaboratively and maintain a positive work environment.
Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality.
Ability to understand and adhere to required administrative policies and procedures.

Nice To Haves

Sterilization Tech or dental clinic experience

Responsibilities

Prepares and sets up rooms for patient care.
Sterilizes instruments and ensures infection control measures are utilized in the cleaning and routine maintenance of equipment and exam rooms.
Serves as a backup to the Dental Assistant with the following duties:
Perform routine reception work including answer phones and take messages for staff.
Seat patients and provide comfort before and after a dental procedure.
Provide information to patients for follow-up care and post-visit instructions.
Utilize requisite tools, systems, technology and equipment in the collection of patient data, and records management.
Respond to patient questions and comments in a courteous and timely manner.
Assist in maintaining patient health history.
Provide integrity, ingenuity, and motivation in the ability to implement new skills and knowledge brought about by rapid changing information and technology.
Provide a variety of duties and responsibilities with accuracy and speed under the pressure of time sensitive deadlines.
Must obtain Radiation Health and Safety certification within 9 months of start date
Perform other duties as assigned in support of RiverStone’s mission and goals.