Dental Supervisor

Sea Mar Community Health Centers • Lakewood, WA

146d • $27

About The Position

The main Function of the Dental Supervisor is to supervise the dental assistants and dental receptionists, coordinate patient flow, and assist the dental provider in the delivery of dental services to Sea Mar Community Health Center patients. As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally-aware services. Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an excellent client experience by: Understanding and empathizing with client needs Surpassing client expectations Demonstrating a high level of integrity Exhibiting compassion and commitment Advocating for social justice Taking pride in individual work as well as that of the team Continually learning to stay current with industry standards, best practices and technology As a Sea Mar employee, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily.

Requirements

• Must be able to communicate properly and accurately with dental patients, dental providers, and staff.
• Must be able to supervise employees.
• Must be able to communicate, read, and write in English.
• Must have the ability to read and interpret common written materials about dentistry.
• Must be able to respond to common inquires or complaints from customers, insurance companies, or other members of the health profession.
• Must have the ability to perform basic mathematical functions such as calculating discounts, proportions, and percentages.
• Ability to define and solve problems, collect data, establish facts, and draw valid conclusions.
• High school diploma (or equivalent) and completion of basic courses in dental assisting and office management at an academic institution such as a Technical Institute or its equivalent.
• Employee with no formal training must have a minimum of three years working experience in a dental office and be knowledgeable of the responsibilities and duties of dental assistants and the front desk staff.
• Must be registered with the Washington State Department of Health and have a current Dental Assistant Registration.
• Current Washington State Dental Registration, failure to have a current Registration will result in disciplinary action, including suspension and up to termination
• Must be current in Basic Life Support (BLS) Certification or comply within one month of employment.
• TB testing annually.
• Annual influenza vaccine required. Only exception is for employees with a medical or religious exemption approved by Administration. Employees with an approved medical or religious exemption must wear a mask at all time during the flu season.

Responsibilities

• Must be able to greet, sit, and depart patients and assist in giving instructions to patients before, after, and during dental procedures.
• Must be courteous and professional at all times when talking to patients or discussing confidential information.
• Must be able to organize and coordinate patient scheduling in order to maintain an efficient and productive patient flow.
• Must be able to triage patients, coordinate dental appointments, coordinate the daily activities that pertain to patient flow, and communicated accurately with dental patients.
• A Dental Supervisor must be knowledgeable of the proper sterilization methods and OSHA regulations.
• The Dental Supervisor must be able to utilize the Sterilization Room to process instruments through the proper sterilization process as defined in Policy 900.044.
• Must be able to supervise the dental assistants and dental receptionists, and be able to communicate and guide the Dental Providers.
• The Dental Supervisor must be able to verbal counsel and give disciplinary actions as required.
• Dental Supervisors must be able to participate in the training of new employees and dental trainees.
• Must be knowledgeable about dental insurance programs and dental procedure codes in order to make corrections on the encounter forms or be able to answer questions regarding costs of treatment.
• Must be able to operate the Misys systems or whatever computer systems currently used at Sea Mar Community Health Center.
• The Dental Supervisor must complete the assignments that pertain to the Quality Improvement activities of the dental department and of Sea Mar Community Health Centers following the current QI Department Calendar (example, chart audits and patient surveys, and health and safety activities).
• Must be able to help make dental care available to the patients of Sea Mar Community Health Centers and to the public by participating in activities which promote dental and oral health in the community.
• Must be able to keep provider production at goal expectations, and keep production daily reports.
• The Dental Supervisor must be able to make community relationships to help build the dental clinic (headstart programs, ECAP programs)
• Must be able to communicate with Regional Coordinator, Dental Director, on any issues clearly and effectively.
• The Dental Supervisor must attend all required meetings and trainings.
• The Dental Supervisor must be able to jump in as a working supervisor to cover any shortage of dental assistant staff or front desk staff.
• The Dental Supervisor will be responsible for holding staff meetings and required staff training as specified in the QI Calendar and Dental Policies and Procedures.
• The Dental Supervisor will keep all proper documentation required to be compliant with the testing’s and trainings for dental assistant and front desk staff in the employees personnel file.
• The Dental Supervisor will be required to do some traveling, some overnight stays will may be necessary when traveling to mandatory meetings, and the dental supervisor will have to participate in several mandatory Sea Mar Community Health Centers projects such as Fiestas Patrias, Christmas Party, Legislative Days, Weekend Manager for Central Region.

Benefits

• Medical
• Dental
• Vision
• Prescription coverage
• Life Insurance
• Long Term Disability
• EAP (Employee Assistance Program)
• Paid-time-off starting at 24 days per year + 10 paid Holidays.
• We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees