Dental Service Specialist, Part-Time
About The Position
Are you passionate about delivering exceptional patient experiences? Do you thrive in a fast-paced, community-focused environment? Health Care for the Homeless is seeking a Dental Service Specialist to support our interdisciplinary dental operations and ensure high-quality care for our clients. This position will work Monday, Wednesday, and Friday are our main clinic in downtown! In this essential on-site role, you'll serve as the welcoming face of our dental clinic, managing front desk operations, patient intake, scheduling, and insurance verifications. Your contributions will directly impact the well-being of our community’s most vulnerable populations.
Requirements
- High school diploma or GED required; Associate degree preferred.
- 2+ years in a dental clinic or similar healthcare setting.
- 2+ years of customer service experience.
- Familiarity with Electronic Health Records (EHR) and practice management systems.
- Strong verbal and written communication, problem-solving, and multitasking abilities.
- Ability to remain calm and professional in challenging situations.
- Personal vehicle and valid Maryland driver’s license.
Nice To Haves
- Previous dental office experience.
- De-escalation training.
Responsibilities
- Greet and register patients, ensuring all demographics and insurance details are accurate.
- Manage front desk operations including appointment scheduling, patient communications, and referral tracking.
- Process releases of information and maintain compliance with HIPAA regulations.
- Facilitate smooth patient discharges, including referrals and follow-up scheduling.
- Support interdisciplinary teams and uphold a positive, service-oriented environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
