Dental Scheduling and Treatment Coordinator

Perfect Smile Dental Arts • Lynbrook, NY

8d • $27

About The Position

In this full-time role, you'll manage the practice's workflow by coordinating provider schedules, filling cancellations, and confirming appointments to reduce downtime. You'll warmly welcome patients, guide them through check-in/out, and minimize wait times. Your responsibilities will include presenting treatment plans, explaining procedures and financial options, verifying benefits, coordinating pre-authorizations, tracking treatment acceptance, and following up with patients. You'll maintain HIPAA-compliant records, handle calls, and work closely with providers while ensuring patients feel supported.

Requirements

• Dental office experience
• Experience with scheduling or treatment coordination
• Strong knowledge of industry terminology, procedures, and insurance processes
• Excellent communication, organizational, and customer service skills
• Ability to manage scheduling priorities in a high-volume, fast-paced environment
• Strong financial communication skills with patients, including treatment costs, co-pays, and balances
• Ability to build trust and rapport with patients
• High attention to detail, dependability, and strong follow-through

Responsibilities

• managing the practice's workflow by coordinating provider schedules
• filling cancellations
• confirming appointments to reduce downtime
• warmly welcoming patients
• guiding them through check-in/out
• minimizing wait times
• presenting treatment plans
• explaining procedures and financial options
• verifying benefits
• coordinating pre-authorizations
• tracking treatment acceptance
• following up with patients
• maintaining HIPAA-compliant records
• handling calls
• working closely with providers while ensuring patients feel supported

Benefits

• Paid time off (PTO)
• Discounted dental treatment
• Continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed