Dental Registration Technician I

Kenaitze Indian Tribe•Kenai, AK

11d

About The Position

The Registration Technician I is a member of the Registration Desk Team and is responsible for the collection, verification, and entry for all un'ina demographic and insurance information. The accurate and timely performance of job duties of the Registration Technicians directly impacts the revenue received by the Kenaitze Indian Tribe.

Requirements

High School Diploma or GED
One year in a scheduling or registration function in a healthcare setting required
Experience and understanding of the Revenue Cycle function within an organization
Experience in insurance verification and charge collections
Proficient in Microsoft Office Suite
Knowledge of, and experience in, Electronic Health Records with specific focus on Un'ina Scheduling and Registration
Knowledge of HIPAA and 42 CFR, Part 2
Ability to type 40 wpm, 10-key by touch
Accuracy and dependability a must
Exceptional Customer Service Skills
Effective written, oral, and interpersonal skills
Ability to work independently
This position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position.

Nice To Haves

Associates Degree in related field preferred
Knowledge and experience working with cultural diversities

Responsibilities

Greets all un'ina and co-workers with a smile- provides exceptional customer service with each interaction
Responsible for un'ina registration, ensuring accurate capture and data entry of all un'ina updated demographic and insurance information
Ensure capture of all charges for services provided at the Dena'ina Wellness Center
Operate credit card machine and cash drawer
Schedule future appointments at check-out
Scan ID, CIB, and insurance cards into electronic registration package
Hand out referral forms, intake packets, educational materials, as needed
Answer multi-line phone
Route calls to appropriate individual or department
Schedule appointments, completing mini registration for new un'ina
Ensure accurate verification of insurance and data entry into electronic registration package
Reschedule No Show and Cancelled appointments
Perform appointment reminder calls, include fee for service or outstanding balance, as appropriate
Verification of insurance
Monitor waiting room behaviors
Attend all required meetings
It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives.