Dental Receptionist

Providence Med Spa • Macon, GA

398d • $31,200 - $39,520

About The Position

The Dental Receptionist at Providence Med Spa in Macon, GA, is a full-time role responsible for managing the front desk and creating a welcoming atmosphere for patients. This position involves handling administrative duties, managing appointments, patient records, and billing support, ensuring a smooth experience for both patients and staff.

Requirements

• High school diploma or equivalent; additional education in administration or dental assisting a plus.
• Previous experience in a dental or medical office setting preferred.
• Proficiency in dental office software (e.g., Dentrix, EagleSoft) is a plus.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational skills.
• Ability to handle sensitive information with confidentiality.
• Friendly, professional demeanor with a strong customer service focus.

Nice To Haves

• Experience in customer service for at least 1 year.
• Proficiency in Microsoft Outlook.

Responsibilities

• Greet patients warmly, ensuring they feel welcomed and comfortable.
• Answer phone calls, respond to inquiries, and schedule appointments.
• Manage patient records, update contact information, and verify insurance information.
• Process patient check-ins/check-outs, ensuring accurate and timely record-keeping.
• Coordinate billing and payments, and assist patients with insurance and payment questions.
• Communicate effectively with dental team members to ensure efficient office flow.
• Maintain a clean and organized reception area.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED