Be the Reason Someone Smiles: Join our Administrative Team
About The Position
Dental Receptionist, West Gate Family Dentistry – Join a Team That Sets the Standard Are you the kind of person who thrives in a fast-paced, high-expectation environment where excellence matters? Do you love owning your role, solving problems, and creating unforgettable patient experiences? Do you show up every day ready to perform, grow, and contribute at a high level? If you're a driven, accountable, and people-focused professional, you may be exactly who we're looking for. West Gate Family Dentistry is revitalizing its patient experience and raising expectations across every part of the practice. We’re building a team of high performers who care about results, culture, and delivering remarkable service. Our front office is not just a check-in. It’s the command center. It sets the tone for every patient interaction and drives the day's momentum. If you want to be part of a team that values excellence and growth, you’ll love it here.
Requirements
- A naturally upbeat, professional, and people-first attitude
- Strong communication skills and emotional intelligence
- Excellent organization and ability to work efficiently under pressure
- Ownership mentality with pride in your results
- Desire to meet challenges head-on and solve problems quickly
- Motivation to be part of a winning, high-standard team
Nice To Haves
- Dental or medical experience is helpful, but high performance is essential
Responsibilities
- Deliver an exceptional, high-energy patient welcome experience
- Own the schedule: optimize, confirm, and proactively solve conflicts
- Maintain accurate, confidential patient records with precision
- Handle phone calls with professionalism, clarity, and confidence
- Partner with clinical and admin teams to keep the day running smoothly
- Execute billing, insurance verification, and financial processes accurately
- Drive patient reactivation and consistent follow-up
- Guide patients into recommended treatments through strong communication
- Remain highly coachable and open to meaningful feedback
- Commit to continuous improvement, learning, and performance growth
Benefits
- A culture that rewards initiative, effort, and results
- Leadership invested in growing and developing top talent
- Clear opportunities for advancement based on performance
- Comprehensive training and ongoing development
- Competitive pay and benefits
- The ability to make a meaningful impact on patients and the practice daily
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
