Dental Patient Advocate
About The Position
At Greater Seacoast Community Health, every patient experience begins with you. As a Dental Receptionist, you are the first point of contact — setting the tone for compassionate, high-quality care. If you enjoy helping people, staying organized in a fast-paced environment, and being part of a supportive team — this role offers meaningful work and opportunity to grow. Our mission is simple and powerful: To deliver innovative, compassionate, integrated health services that are accessible to all — regardless of ability to pay. In this role, you will: Help patients feel welcomed, supported, and informed Ensure smooth front office operations that keep care moving efficiently Play a key role in access to care, scheduling, and insurance workflows Be part of a collaborative team supporting whole-person health
Requirements
- High school diploma or equivalent
- Strong customer service and communication skills
- Ability to multitask and stay organized in a busy environment
- Professional, compassionate, and team-oriented approach
Nice To Haves
- Experience in a dental or healthcare setting
- Experience with Dentrix or similar practice management systems
- Familiarity with insurance verification and front office workflows
- Experience working with diverse or underserved populations
Responsibilities
- Greet patients with professionalism, warmth, and excellent customer service
- Support check-in and check-out processes, including documentation and verification
- Schedule appointments and manage patient flow throughout the day
- Perform insurance verification and enter plans into Dentrix, including benefit breakdowns
- Provide phone support, including appointment scheduling, confirmations, and general inquiries
- Process incoming and outgoing dental records, including x-rays and releases
- Email x-rays and manage documentation requests
- Distribute tablets to patients as needed
- Complete new patient requests within established timeframes
- Collaborate closely with dental providers and team members to ensure smooth operations
Benefits
- Purpose-driven work that makes a difference every day
- A supportive, team-based environment
- Opportunities for growth and internal advancement
- Medical & dental insurance (including a no-premium employee-only option)
- 15 days earned time in year one + 7 paid holidays
- Employer-paid life insurance & short-term disability
- 401(k) with employer match
- Optional vision, long-term disability, and FSA plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
