Dental Receptionist
About The Position
Eastern Dental is committed to our patients. We proudly support the dentists who dedicate their lives to improving oral health. At Eastern Dental, fulfilling all of your dental needs is our top priority. For over 50 years, we have been providing families with full-service dental care. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. With multiple specialties, multiple payment options and the ability to treat your entire family, Eastern Dental is the dentist that gives you more. Must have previous experience in medical or dental to be considered for this position
Requirements
- Must have previous experience in medical or dental to be considered for this position
- Experience answering the telephone in a professional environment
- Proven customer service skills
- Strong communication and multi-tasking skills
Nice To Haves
- Knowledge of insurance plans preferred
- Experience with Denticon is preferred
Responsibilities
- Acknowledge and greet patients upon arriving and leaving
- Respond to patient questions and/or concerns and escalate if needed
- Answering telephones, schedule and confirm appointments and manage front desk voicemail
- Follow up on no shows and cancellation of appointments
- Register patients from sign in sheet
- Post charges and payments to patient accounts
- Maintain the waiting area for patients
- Perform other tasks as necessary
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
