Dental Receptionist @ Dental Associates of FL - Lutz
About The Position
We are seeking a skilled and organized Dental Receptionist to join our team at our Dental Associates - FL - Lutz location. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of our dental office. If you have experience in dental/and or medical administrative support, excellent communication skills, and a passion for delivering top-notch patient care, we encourage you to apply. The hours are: Monday, Wednesday, Thursday 7:45a - 4:45pm, Tuesday 7:30a - 4:30pm, Fridays alternating 8am -5pm / 8am -12pm Position Overview: This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.
Requirements
- Experience working in a dental, medical, or other health-care office, preferred
- Experience answering telephone
- Must have exceptional customer service skills
Nice To Haves
- Knowledge of insurance plans (HMO/PPO), is a plus
Responsibilities
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
Benefits
- Flexible scheduling options
- Health, dental, and vision insurance (individual and family coverage)
- Life insurance and disability benefits
- 401(k) plan
- Team-oriented work environment with access to modern dental technology
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
