Dental Receptionist @ Dental Specialty Center of Brandon

Dental Care Alliance • Brandon, FL

373d

About The Position

Dental Specialty Center - Brandon has an immediate opening for a full-time Dental Receptionist for our office located in Ft Myers, FL. The Dental Receptionist we hire must have at least 1+ years experience working in a dental office setting handling various dental insurance plans. We are looking for candidates that have experience with: answering phones, maintaining schedules, and managing patient files just to name a few! Must also have exceptional customer service skills; strong communication skills; and the abilities to multi-task, prioritize and follow up to ensure best practices. This position offers PTO and a full benefit package. The hours are Monday through Friday 7:45a to 5p.

Requirements

• At least 1+ years experience working in a dental office setting
• Knowledge of insurance plans (HMO/PPO)
• Experience answering telephone
• Exceptional customer service skills

Responsibilities

• Greet patients and visitors upon arrival/dismissal
• Respond to patient questions and concerns according to DCA Policies
• Answer incoming telephone calls
• Schedule future appointments
• Maintain the appointment book
• Confirm appointments
• Follow up on no shows and cancellations
• Register patients on the sign-in sheet
• Post charges and payments to patient accounts
• Check voice-mail on a daily basis
• Maintain a clean and friendly waiting area for patients

Benefits

• PTO
• Full benefit package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Number of Employees: 501-1,000 employees