Dental Receptionist / Dental Assistant

PineView Dental Health•Park City, UT

12d•Onsite

About The Position

We’re searching for a friendly Dental Receptionist (Patient Care Coordinator) to make sure that dental patients’ appointments are properly booked or rescheduled based on their needs. The dental receptionist’s duties include welcoming/dismissing patients in a warm and friendly manner. Assists the patient in scheduling any procedures or follow-up visits and provides any necessary instructions to the patient, collects payments, and provides a receipt for payment to patients. Answers the telephone, schedules appointments, assists with patient finances, prints and mails statements, maintains patient records, and coordinates patient flow. Maintains patient account information, routing x-rays to the doctor for review, managing recare and reactivation, miscellaneous correspondence and public relations duties. Responsible for accurate documentation of all patient communications in the chart and Practice Management system. Apply NOW!

Requirements

GED or high school diploma
Dental terminology is well-versed
Dental practice management software expert (Dentrix)
Working understanding of administrative procedures in general
Telephone etiquette
Outstanding organizational abilities
Outstanding customer service abilities

Responsibilities

Welcoming and greeting patients into the office
Scheduling and confirming appointments
Assisting patients with filling out paperwork
Getting the dental staff’s charts and daily routines ready
Keeping track of recent treatments and procedures and updating patient data
Setting up follow-up appointments and sending out phone reminders
Verifies insurance for the next day and 2 days ahead for new patients
Answering phones, photocopying, filing, and faxing are examples of common office duties
Is responsible for filling the hygiene schedules and keeping them filled to assist in exceeding goals
Makes calls and sends letters to reactivate patients