Dental Receptionist @ Advanced Dental Care of Mandarin

Dental Care Alliance • Jacksonville, FL

396d

About The Position

The Dental Receptionist at Advanced Dental Care of Mandarin is responsible for providing exceptional customer service as the first point of contact for patients. This full-time position involves managing patient interactions, scheduling appointments, and maintaining patient files in a dental office setting.

Requirements

• At least 1 year of experience working in a dental or medical office setting.
• Exceptional customer service skills.
• Strong communication skills.
• Ability to multi-task and prioritize tasks effectively.

Nice To Haves

• Knowledge of insurance plans (HMO/PPO) is a plus.

Responsibilities

• Greet patients and visitors upon arrival and dismissal.
• Respond to patient questions and concerns according to DCA Policies.
• Answer incoming phone calls and manage communication effectively.
• Schedule and confirm appointments, maintaining the appointment book.
• Follow up on no-shows and cancellations of appointments.
• Register patients on the sign-in sheet and maintain accurate records.
• Post charges and payments to patient accounts.
• Check voicemail daily and respond to messages promptly.
• Maintain a clean and friendly waiting area for patients.

Benefits

• Paid time off
• Full benefit package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed