Dental Practice Supervisor

Dental Care Alliance•Wyncote, PA

19h

About The Position

We are seeking a high-performing dental professional to provide leadership support across our offices in Haverford, Media, and Wyncote, PA, with a clear pathway to step into a Practice Manager role as business needs evolve. This role is ideal for individuals with a strong background in dental office operations—particularly those with experience as a Treatment Coordinator or Patient Service Representative—who are ready to grow into a leadership position. While prior supervisory experience is a plus, we are primarily seeking candidates who demonstrate leadership potential, strong operational awareness, and the ability to drive both team performance and patient experience. In this position, you will serve as a key point of contact for office teams, partnering closely with leadership to ensure effective communication, consistency across locations, and overall operational support. The ideal candidate is highly organized, adaptable, and confident in managing multiple priorities, while leading in a positive, solutions-oriented manner.

Requirements

Extensive experience in a dental office environment (Treatment Coordinator, PSR, or similar role)
Demonstrated leadership ability, with or without formal management title
Strong working knowledge of dental insurance, treatment planning, and case acceptance
Proven ability to manage patient relationships and support office performance
Highly organized, detail-oriented, and solutions-driven
Willingness to travel to support multiple locations, including Bonita Springs (travel reimbursement provided)

Responsibilities

Drive office performance by managing patient scheduling, staff productivity, collections, receivables, referral processes, and overall operational efficiency
Oversee office financials, including budgeting, supply management, lab expenses, and labor costs
Support new patient growth through marketing initiatives, patient experience, and case acceptance strategies
Recruit, hire, and develop high-performing teams focused on delivering exceptional patient care
Provide leadership and ongoing performance management, including coaching, feedback, and development planning
Serve as a key communication liaison between leadership and office teams to ensure alignment and consistency across locations
Manage administrative operations including reporting, deposits, payroll, bonus tracking, accounts receivable, and invoice processing with accuracy and timeliness
Ensure compliance with all regulatory requirements, including OSHA standards, and maintain accurate patient records and documentation
Oversee insurance and payment processes, supporting team members to ensure accuracy and efficiency
Maintain a safe, clean, and fully operational office environment, addressing issues proactively
Partner closely with doctors to foster a collaborative, high-performing leadership environment
Address patient, team member, and provider concerns with professionalism and urgency