Dental Practice Manager

Smart Arches Dental Implant Centers•Bartonsville, PA

64d

About The Position

Join Our Talent Pool for Dental Practice Manager Opportunities! Are you a leader who thrives on creating exceptional patient experiences and building high-performing teams? At Smart Arches Dental Implant Centers , we’ve redefined the dental implant experience by combining clinical excellence with compassion, innovation, and a patient-first mindset. We’re building a network of talented and driven Dental Practice Managers who are ready to make a meaningful impact on patients’ lives—and on the teams they lead. By joining our Talent Pool , you’ll be among the first to hear about upcoming leadership opportunities across our growing network of state-of-the-art implant centers. As part of the Smart Arches team, you’ll: Lead and develop a dynamic dental team that delivers life-changing patient care. Partner closely with providers, clinical staff, and leadership to ensure operational excellence. Enjoy a professional environment that values growth, and collaboration If you’re passionate about leadership, operational excellence, and patient-centered care, we invite you to join our talent network and take the first step toward a rewarding career with Smart Arches Dental Implant Centers. Smart Arches Dental Implant Centers have been created by doctors to improve the lives of the patients who entrust us with their care. We have taken the "corporate feel" that exists with big dental implant clinics and become hyper-focused on patient experience and care to drive our company. If you are passionate about helping people start over and strengthen their confidence, then Smart Arches Dental Implant Centers is a great place to call your home. Everyone involved wants to make a positive impact with the work and efforts we give—this is how we can truly make a difference. If this speaks to you, we look forward to hearing from you. The Dental Office Manager plays a pivotal role in ensuring the smooth and efficient operation of the dental practice. Responsible for overseeing administrative tasks, financial management, and staff coordination, the Dental Practice Manager services as a central point of contact for both internal team members and external stakeholders. This role involves managing schedules, handling patient inquiries, maintaining records, and implementing office policies and procedures. The Dental Practice Manager also collaborates with dentists and other staff to optimize patient care delivery and enhance the overall patient experience. Exceptional organizational, communication, and strong leadership skills are essential for success in this role.

Requirements

5+ years’ work experience in a dental or medical office with at least 1+ years as supervisor or management level with direct reports required
High School diploma or GED required
Easily able to learn new technologies and systems required.
Ability to work in a fast-paced environment.
Requires some flexibility in scheduling.
Experience using Outlook, Word, Excel required
Strong customer service orientation towards patients and staff.
Strong communication and interpersonal skills.
Ability to review critical issues, effectively solve problems and create action plans.
Ability to develop and implement new approaches to improve processes, procedures and the general work environment.
Excellent organization, prioritization, follow up, analytical and time management skills with ability to handle multiple priorities and deadlines.
Ability to use independent judgement and to manage and impart confidential information.

Nice To Haves

Dentrix experience preferred

Responsibilities

Manage daily office operations, including patient scheduling, billing, and office maintenance.
Oversee administrative staff, providing guidance, mentorship, and performance evaluations.
Act as a liaison between the office and corporate leadership.
Ensure compliance with HIPAA, OSHA, and other regulatory requirements.
Handle patient inquiries and concerns professionally and promptly.
Coordinate staff schedules.
Optimize patient flow and scheduling efficiency in collaboration with dental professionals.
Monitor expenses, maintain collection controls, and oversee daily deposits.
Implement and maintain office policies and procedures.
Process insurance claims and maintain accurate patient records.
Conduct staff meetings, provide training, and foster a positive work environment.
Supervise treatment support systems and patient flow sequencing.
Manage inventory levels and order office supplies as needed.
Perform additional duties as assigned to support the success of the practice and organization.