Dental Patient Coordinator
About The Position
Where people get better at life! Join us in our mission to make a difference and shape a more inclusive future. The Center for Disability Services offers hope, innovation and achievement to the people we support. For 80 years, we have been one of upstate New York’s largest providers of programs and services for individuals who have disabilities. Many of the innovative programs and vital services that we offer are not available elsewhere. We are searching for a Dental Patient Coordinator to join our Center Health Care Division in Albany, NY. At The Center for Disability Services, we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our employees and the people we support. We are proud to be an Equal Opportunity Employer and do not discriminate against any protected class of job applicant or employee in our employment practices. For over 80 years, the Center for Disability Services has served as a trusted community leader, providing innovative programs and services for individuals with intellectual and developmental disabilities here in the Capital Region and North Country. We are committed to empowering individuals to lead full, independent lives, and have served over 12,000 people to date. At the Center, we firmly believe that no job is too small when it comes to making a difference in the lives of people with disabilities. As a team, every employee plays an integral part in our mission to empower individuals and promote independence. Whether you're directly involved in patient care, coordinating programs, managing operations, or providing essential support, your contribution is vital to creating a brighter and more accessible world for those we serve. Join us in our mission to make a difference and shape a more inclusive future.
Requirements
- High School diploma or equivalent
- At least 1 year of job related experience, specifically in a dental office
Responsibilities
- Manages all aspects of patient scheduling to maximize service utilization including booking, cancellations, rebooking and actively backfilling appointments.
- Assures all required paperwork, pre-authorizations and insurance validation is complete prior to service appointment.
- Communicate with patients and their support staff via phone and electronic means.
- Maintains accurate, HIPPA compliant patient records, and supports clinicians as needed
- Ensures all required initial paperwork/medical records are received for practice needs
- Works with Support Departments to correct denied billings in a timely manner.
- Manages provider schedules actively to maximize service delivery efficiency
- All other duties assigned by Director/designee.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
